23-10-2019 02:00 PM
Hi everyone, not sure if this is a feature that I am unaware of so submitted a report.
After a period of inactivity usually an hour or longer when I go to use my device the lock screen is slow to wake takes 3 or 4 attempts before it responds.Screen stays dark and fingerprint sensor doesn't appear have I activated a sleep feature that I am not aware of
Many thanks James
Solved! Go to Solution.
23-10-2019 07:20 PM
I have the same issue, doesn't always seem to be based on inactivity, driving me nuts as sometimes it locks back immediately after unlock and app open
24-10-2019 08:21 AM
FYI I set "lift to wake" to off and this seems to have resolved the issue so far
24-10-2019 05:13 PM
Thanks have tried that seems to have solved it much appreciated
24-10-2019 05:55 PM
Glad that helped!
I saw it return again for a bit and realised that Bixby routines were running based on my location and trying to change lock screen behaviour. I disabled Bixby routines and now all seems good!
24-10-2019 06:02 PM
seems is been fixed in the 2nd beta