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fingerprint reader

(Topic created on: 29-10-2020 09:12 PM)
419 Views
philmufc
First Poster
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Anyone else having problems with the fingerprint reader mind was perfect before update now take 2 or 3 attempts to unlock 
15 REPLIES 15
Cjacollins
Pioneer
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It's the opposite for me, I've had much better accuracy since the update
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John51
Pioneer
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I had problems with it the other day and also the face recognition was really bad would work at all just seems to be a glitch as its back working perfectly now
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iZmE
Journeyman
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I had the same problem, don't use a wet finger :smiling-face:
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Dhavpat
Journeyman
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I'm finding the same issue with finger print recognition..
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Npah3
Pathfinder
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I've found it has been working better, and that is with a glass screen protector in as well.
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Clive7409
Voyager
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Have same issue & raised via feedback channel as got frustrating.
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Msi88
Pioneer
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im experiencing the same issue too.
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MartynaK
Beta Moderator
Beta Moderator
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@philmufc,

 

I imagine the issue can be very annoying 😕. Please, report this problem via the Members application. Hopefully the issue can be fixed quickly! :hand-with-index-and-middle-fingers-crossed:

SlavMatt
Explorer
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I have the same issue too, it's less accurate than before and slower
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