Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

fingerprint reader

(Topic created on: 29-10-2020 08:35 PM)
philmufc
First Poster
Options
Discussions
Anyone else having problems with the fingerprint reader mind was perfect before update now take 2 or 3 attempts to unlock 
15 REPLIES 15
Cjacollins
Explorer
Options
Discussions
It's the opposite for me, I've had much better accuracy since the update
0 Likes
John51
Navigator
Options
Discussions
I had problems with it the other day and also the face recognition was really bad would work at all just seems to be a glitch as its back working perfectly now
0 Likes
iZmE
Journeyman
Options
Discussions
I had the same problem, don't use a wet finger :smiling-face:
0 Likes
Dhavpat
Journeyman
Options
Discussions
I'm finding the same issue with finger print recognition..
0 Likes
Npah3
Navigator
Options
Discussions
I've found it has been working better, and that is with a glass screen protector in as well.
0 Likes
Clive7409
Pathfinder
Options
Discussions
Have same issue & raised via feedback channel as got frustrating.
0 Likes
Msi88
Pioneer
Options
Discussions
im experiencing the same issue too.
0 Likes
MartynaK
Beta Moderator
Beta Moderator
Options
Discussions

@philmufc,

 

I imagine the issue can be very annoying 😕. Please, report this problem via the Members application. Hopefully the issue can be fixed quickly! :hand-with-index-and-middle-fingers-crossed:

SlavMatt
Explorer
Options
Discussions
I have the same issue too, it's less accurate than before and slower
0 Likes