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wifi s20 ultra

(Topic created on: 29-10-2020 07:27 PM)
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slater1991
Pioneer
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Anyone else find that being connected to WiFi alot of things don't load up. Turn to 4g data and everything is fine. Done a speed test on WiFi and getting perfectly good speeds. 
3 REPLIES 3
Freemans
Apprentice
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I'm having that issue, phone receiving full signal and top speeds. mainly through Google search and some on Samsung Internet. few apps take ages to open
MartynaK
Beta Moderator
Beta Moderator
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@slater1991,

 

It can be an issue caused by the Wi-Fi access point. Try resetting your router if possible, then go to Settings > Connections > Wi-Fi > Tap the Wi-Fi network in the list > Forget. Now tap the Wi-Fi in the list of available devices > Enter correct details. If that doesn't help, please submit an error report via the Members application right after the issue is reproduced. Do not forget to attach log files! 😉

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NinjaRanga
Voyager
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Very similar issues. Keri finding that the phone is swapping to 4G a lot due to slow speeds, but the router is reporting that the download speed is nearly 20Mgps
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