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Original topic:

Windows security updates not installing

(Topic created on: 21/04/21 18:53)
bes4
Apprentice
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Computers & IT

Win 8.1 security update is failing to install.

(KB4535680)

800F0922 error

This is not a Samsung problem as it's occurring on many different machines.

However, that doesn't solve the problem.

 

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antikythera
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You can actually ignore this update not installing. It won't stop your PC from working. What it is for is the EFI capsule to remove secure boot certificates that are years old and have been leaked. The reason it says contact the OEM is because an OEM can lock the EFI capsule to prevent it being tampered with. What does this mean for you? Don't be worried about compromised security because it hasn't been. You don't need to send it off for repair, just ignore the error.

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Joeeye
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Not sure what you're asking, but Windows is a Microsoft product and so has nothing to do with Samsung.
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r1cky13
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bes4
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Thanks.

I think this is too complicated for me.

It not all updates that are failing just certain ones.

2021-01 Security Update for Windows 8.1 for x64-based Systems (KB4535680)

Installation date: ‎22-‎Apr-‎21 8:02 PM

Installation status: Failed

Error details: Code 800F0922

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:
https://support.microsoft.com/help/4535680

Help and Support:
https://support.microsoft.com/help/4535680

***

I have looked at the support and it tells me to contact the manufacturer which is Samsung.

They passed me to digicare.ltd who want me to send the machine to them which means I will loose the machine for 10 days and probably be charged.

Thanks Brian

 

 

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antikythera
Overseer
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Computers & IT
You can actually ignore this update not installing. It won't stop your PC from working. What it is for is the EFI capsule to remove secure boot certificates that are years old and have been leaked. The reason it says contact the OEM is because an OEM can lock the EFI capsule to prevent it being tampered with. What does this mean for you? Don't be worried about compromised security because it hasn't been. You don't need to send it off for repair, just ignore the error.

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Steven9761
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https://www.catalog.update.microsoft.com/Search.aspx?q=KB4535680

From the list of offline installers, click the one that corresponds with your system. Make sure to remove the failed installation first.
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antikythera
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That may still not work but is worth a try. The error is a write error code
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bes4
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OK.

 

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