Hi,
This may be relevant to this thread and help others who have a similar problem to mine after installing 22H2.
I had the 'safeguard hold' for several weeks and when it eventually lifted I installed the update. Everything seemed fine but at next boot neither the fingerprint nor PIN option would work (Windows Hello was on prior to update).
Searched around for a fix and this finally worked for me....
Note this fix involves modifying a registry entry so do not use it unless you are comfortable with this.....
((Before doing any of this make sure you can sign-in OK with your normal password using the 'Sign-in Options' on the initial Windows logon screen)).
Create a System Restore Point to be on the safe side.....
First, remove any fingerprints and the PIN number set up in Account>Security>Sign in Options..
Second, make the following change in the registry...
Note - this turns off Windows Hello option for signing in...
Open the Run dialog box by pressing the Windows key and the R key together.
Type Regedit and hit the Enter key.
When the Registry Editor opens, navigate to the following location:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\default\Settings\AllowSignInOptions.
In the right pane, double click on the DWORD entry named 'value' set it to 0
Exit the registry editor (File > Exit)
Now Shutdown your laptop (not restart).
Start your laptop...
The laptop will start and (after pressing the ENTER key) you should be able to enter your Windows password and get in to your account.
((You will see that the Windows Hello options are no longer available.))
Go back in to the registry editor and set the Default value back to 1 as follows....
Open the Run dialog box by pressing the Windows key and the R key together.
Type Regedit and hit the Enter key.
When the Registry Editor opens, navigate to the following location:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\default\Settings\AllowSignInOptions.
In the right pane, double click on the DWORD entry named 'value' set it to 1
Exit the registry editor (File > Exit)
Now Shutdown your laptop (not restart).
Start your laptop...
The laptop will start and (after pressing the ENTER key) you should be able to enter your Windows password and get in to your account.
You can now setup a PIN and fingerprint(s) once again (PIN first)...
Next time you boot, the PIN and fingerprint sign in options should work - they did for me...
The problem seems to be related to having the Windows Hello setup before the 22H2 update is installed - something gets nerfed. The above process basically turns off Windows Hello completely and then restarts it allowing a normal situation to be resumed.
Hope this helps if you have the same problem as me. Only do it if you're comfortable with editing the registry and know how to do a System Restore if all is not as it should be after the fix.
Cheers,
Rick
