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Original topic:

Warranty registration

(Topic created on: 22-10-2022 09:02 PM)
DJDJ
First Poster
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Computers & IT

Hi. Trying to register my new Galaxy Book Tablet but the S/N is not recognised. There isn't a sticker on the back of the laptop, only one on the cardboard box it was delivered in. It was advertised as having a 3 year warranty and I'm keen to make sure this is the case. Thank you, Dan

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AndrewL
Moderator
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Computers & IT

@DJDJ: Where did you purchase your Galaxy Book from? Also, are you attempting to register the device to your Samsung account via the link below? 

https://www.samsung.com/uk/members//products/

Please be aware that registration is not required in order to activate your warranty, as this occurs automatically on the date of purchase. Furthermore, the Galaxy Book has a standard 12 month manufacturers warranty, while the LTE/5G variant has a 24 month warranty. 

https://www.samsung.com/uk/support/warranty/

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