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serial number only 14 digits

(Topic created on: 23-10-2022 08:01 PM)
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kmakec
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I have a 870 EVO SATA 25" drive put in my sons laptop and I am trying register this drive and the serial number is only 14 digits, the hard drive is installed in the laptop so I can't easily look at the hard drive and see if the S/N match. 

How do I get this product registered?  

12 REPLIES 12
Jubilant
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I am trying to register my Samsung SSD PM981A but I only see a 14 digit SN on the physical SSD and the Samsung website requires a 15 digit SN to register my SSD. Can you help me get the 15th digit?

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altalata
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I just purchased one from Amazon, and Samsung Magician says it's counterfeit 😕

I am stuck with it now, and I don't see anything out of the ordinary?

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Members_7HtBeTo
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I just had a new dishwasher delivered and its serial number is only 14 digits. It registered with Smart Things on my phone with no bother at all, but not on the Samsung website, where they insist it should have 15 digits. 

Is it possible that newer products have only 14 digits but they haven't yet updated the website to reflect this? 

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