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Can't register new monitor

(Topic created on: 23-10-2023 08:57 AM)
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nodnyl1904
First Poster
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I've been trying to register my new 28" 4K monitor, but the system won't accept either my serial number, which is definitely correct (zeros have a slash through them, so there's no mistaking them for letters) or my model code - it says both are invalid. Because of that, I'm unable to get any further with a query I have about the monitor not waking up sometimes. There doesn't seem to be any way to contact them without the S/N or model code. Thanks for any advice. 

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1 REPLY 1
xSteveuk
Mastermind
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Hi,
Does it give you the option
To scan the QR code
To register
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