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Original topic:

G93C weird issues with this monitor

(Topic created on: 21-10-2023 08:04 PM)
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I have the 49" G93SC Odyssey OLED G9 240Hz Gaming Monitor and i have had a problem with the monitor not displaying anything when i turn on my pc. This has now happened twice in 6 days. I have used Samsung's own cable as well as my own. When this happened last time i plugged in my old monitor and connected it using the display port cable and the monitor came on straight away so that rules out any dodgy  cables. I even tried the HDMI port on the Samsung monitor and still no picture?? I turned the monitor off fully by the plug and left it for 5 mins before turning back on and then i got a picture through the display port.

Follow on....

 

Ok so after using my computer and monitor today a notification popped up saying screen optimisation will resume once the monitor is off. So after shutting down my computer i left the monitor on to do the screen optimisation. After an hour or so i went back to my computer and noticed the monitor had gone into standby mode (little red led showing) so i though great its finished doing what it needed to do. So i turn my computer back on and nothing showing on screen?? So it has now done it a third time!! i even tried a new display port cable that arrived today which cost me over 20 quid and still no screen showing. I then went to try the hdmi port and still nothing?? The only way i got my monitor to detect either the hdmi or display port was to fully turn it off by the plug......i left this for 5 to 10 mins and turned my computer back on as well as the monitor and voila.....the monitor is back on and showing an image. So my question is.....does the monitor need to be turned off all the time if not using it or just leave it on standby after using it??? this needs to be sorted by samsung as it must be some sort of firmware issued? I will be getting in touch with samsung support on monday to ask this very question as it is a lot of money to be paying out for a monitor that is doing this weird thing right??

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TStark027
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Hi,

I have same problem with my 49" G95SC Odyssey G9 OLED.
I bought on 08/12/2023.
Unfortunately I couldn't find any solution for this problem yet. Very annoying, and dissapointing mostly in this High End product category and for this price.

I hope a new firmware upgrade will be solve this issue.

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Hi, since I got a vesa hdmi 2.1 cable the monitor has ran flawlessly for me. Not sure if the display port is a bit dodgy but the hdmi port is running great. Also better bandwidth with the hdmi 2.1 cable.
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