i have a Samsung Galaxy Book 2 pro 360 purchase in January 2023, everything was working ok until the Windows 22 22H2 update installed earlier today, now when trying to open the Samsung Update application I get a message " would you like this to make changes to your computer" then followed by " Samsung Update not responding.
I find this strange as Windows 11 was pre-installed on the laptop and the Samsung Update app worked perfectly until this 22H2 Update.
Anybody experiencing the same issue or any suggestions on how to rectify.
Hi, @SteveT28. I don't like to hear that you're having issues with a software update for your Book2 Pro 360.
Please can you let me know whether you've managed to get this resolved in the interim?
Just in case the issue is persisting, please can you upload a photo or screenshot showing the error message you've encountered? If you could elaborate on any steps that you've tried so far, that should save us from asking you to replicate anything.
Hey, I'm having this same issue. When I tried to open Samsung update, it brought up the windows alert of "trying to make changes on hard drive..." multiple times. Then it eventually got to the screen with the loading icon, but just stuck there loading. Tried closing and reopening, also restarting the laptop but same issue. Is this what is happening with yours? Did you find a fix or anything else out about this? Thanks!