25-03-2025 01:47 PM - last edited 25-03-2025 04:21 PM
My monitor was automatically updated to version 1661. When I press the home screen button, it gets stuck on the ‘Preparing… Please wait’ screen.
I restarted the software and tried everything, but it still gets stuck at the same screen.
Thank you in advance for your help.
Solved! Go to Solution.
03-04-2025 10:44 PM
Thanks for your help, my problem is solved.
I followed the steps you provided, except for step 7, but it still worked.
05-04-2025 10:08 PM
thank you! Odyssey g7 ls28ag700nixci monitor. These actions helped to reach 100% and see smart hub) I want to note that I did a hard reset at the very beginning of the problem, but did not know about the need to skip network settings, so nothing worked. therefore, as always, nuances are important in everything)) I also want to note the shitty support of Samsung, shame on you guys.
06-04-2025 03:50 PM
Thanks! It worked for me too. For me the step 7 saved the day.
07-04-2025 09:09 AM
Hello, thank you for your hint, the "SKIP NETWORK SETUP" did the trick! My step by step succesfull process for Samsung Odyssey G70B was:
1) Hold down POWER button on the monitor for 5 seconds to enter the menu. (Middle button of the Joystick under the sign SAMSUNG). Left arrow - Setup
2) Hold POWER button on the remote for ca 10 - 15 seconds, the monitor will hard restart, you will see sign Samsung and than Secured by Knox.
3) New setup will start. Finish setup but !!SKIP NETWORK SETUP!! This is most important. You can skip it by pressing "right arrow" on the remote control. The network setup can be done later after installation, without any problems.
05-05-2025 03:53 PM
05-05-2025 03:56 PM