07-04-2023 12:17 PM in
07-04-2023 01:51 PM - last edited 07-04-2023 04:10 PM
Hi @LewisJD ,
I have had a look at this and can 't find any limitations regarding the PDF size: https://www.samsung.com/us/support/answer/ANS00087285/
Would you be able to test with another PDF with the same size to see if the same thing happens?
07-04-2023 03:26 PM in
Thanks Tess. I just tried with another PDF, this one 11.8MB and tried importing it from the Desktop to Notes and it failed again. This is on the Galaxy Book 3 Ultra with all settings up to date.
Curiously if I right click the file and choose 'Open With' and select Samsung Notes, it opens in the reader, but will not import.
I've been using the 'Import PDF' button at the top right of the Notes application.
07-04-2023 05:16 PM in
I know that you probably have tried this already but would you be able to restart the Galaxy Book3 Ultra and try again? If the same thing happens, please report this after the issue appears from the Samsung Notes app> Menu (3 horizontal lines at the top left)> Settings (cog icon)> Contact us> Error reports.