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Samsung Magician not working on Fresh install Windows 10

(Topic created on: 28-12-2022 06:02 PM)
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BadouDream
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Hi,

I have install a new PC with Windows 10 21H2 version. Magician not working. Below the log. I have an 870 EVO and Samsung Magician 7.2.0.930.

Thanks for your help.

28-12-2022 18:27:31 INFO UIMgr UIMgr::_FirstScanAndPostRoutine 1746 First scan begin
28-12-2022 18:27:31 INFO BVM VersionManager::PrepareModuleStatus 139 Begin PrepareModuleStatus
28-12-2022 18:27:31 INFO BVM VersionManager::PrepareModuleStatus 151 End PrepareModuleStatus
28-12-2022 18:27:31 INFO BVM VersionManager::SetMagicianVersionLocal 1007 Begin collect file version
28-12-2022 18:27:31 ERROR BVM FunctionManager::GetVersionFromFile 1596 Fail to get file version_1
28-12-2022 18:27:31 ERROR BVM FunctionManager::GetVersionFromFile 1596 Fail to get file version_1
28-12-2022 18:27:31 INFO BVM VersionManager::SetMagicianVersionLocal 1010 End collect file version
28-12-2022 18:27:31 INFO BVM VersionManager::SendT1 517 Begin send 1st data to server
28-12-2022 18:27:31 INFO FMM FmmImp::ScanDevices 327 Device scan started
28-12-2022 18:27:31 INFO SILNL NVMeDevScanner::_GetNSChildDeviceNum 633 Device path not include disk&ven_nvme
28-12-2022 18:27:32 INFO BVM VersionManager::SendT1 521 End send 1st data to server
28-12-2022 18:27:34 INFO BSIM SysInfoNoneStorageCtrlImpWin32::GetVenInfo 1547 Enumeration end hr[1]
28-12-2022 18:27:34 INFO FMM FmmImp::_ScanDevicesImp 591 System info retrieved
28-12-2022 18:27:34 INFO BDIM DiskInfoManager::UpdateDiskInfo 204 [TOTAL DISK COUNT : 1]
28-12-2022 18:27:34 INFO DiskInfoManager DiskInfoManager::_ScanOneDiskPartitionInfo 1468 ScanOneDiskPartitionInfo : Partition No[1], Style[1], Type[System Partition], Size[104857600]
28-12-2022 18:27:34 INFO DiskInfoManager DiskInfoManager::_ScanOneDiskPartitionInfo 1468 ScanOneDiskPartitionInfo : Partition No[2], Style[1], Type[MS Reserved Partition], Size[16777216]
28-12-2022 18:27:34 INFO DiskInfoManager DiskInfoManager::_ScanOneDiskPartitionInfo 1468 ScanOneDiskPartitionInfo : Partition No[3], Style[1], Type[Primary Partition], Size[249386681344]
28-12-2022 18:27:34 INFO DiskInfoManager DiskInfoManager::_ScanOneDiskPartitionInfo 1468 ScanOneDiskPartitionInfo : Partition No[4], Style[1], Type[MS Recovery Partition], Size[548405248]
28-12-2022 18:27:34 INFO BDIM DiskInfoManager::_FillDiskInfoComm 881 [DISK 0] Samsung SSD 870 EVO 250GB, S6PENX0T340153V, SVT02B6Q, PHYSICALDRIVE 0
28-12-2022 18:27:34 INFO BDIM DiskInfoManager::_FillOneDiskInfo 715 [DISK 0] \\?\scsi#disk&ven_samsung&prod_ssd#4&34032471&0&000200#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
28-12-2022 18:27:34 ERROR SataModeReader SataModeReader::GetSataModeByDeviceID 320 GetSataModeByDeviceID() , Param: 0 IOCTL_MAGICIAN_GET_AHCI_CONTROLLER_SATA_MODE failed. Error code :87
28-12-2022 18:27:34 INFO BSIM FillDiskInfoImpWin32::_GetParamsForDriver 867 SATA Mode for checking the AHCI Mode. PCI BUS Number is valid [0]
28-12-2022 18:27:34 INFO FMM FmmImp::_ScanDevicesImp 609 Disk info retrieved
28-12-2022 18:27:34 INFO FMM FmmImp::ScanDevices 348 Device scan completed
28-12-2022 18:27:35 ERROR SataModeReader SataModeReader::GetSataModeByDeviceID 320 GetSataModeByDeviceID() , Param: 673349766 IOCTL_MAGICIAN_GET_AHCI_CONTROLLER_SATA_MODE failed. Error code :50
28-12-2022 18:27:35 INFO BSIM FillSysInfoImpWin32::_GetScsiInfo 1098 SCSI:"Microsoft Storage Spaces Controller""Microsoft""Microsoft Storage Spaces Controller""10.0.19041.1288""ROOT\SPACEPORT\0000""0""0"
28-12-2022 18:27:35 INFO BSIM FillSysInfoImpWin32::_GetScsiInfo 1098 SCSI:"Intel(R) Chipset SATA/PCIe RST Premium Controller""Intel Corporation""Intel(R) Chipset SATA/PCIe RST Premium Controller""16.8.4.1011""PCI\VEN_8086&DEV_2822&SUBSYS_07D11028&REV_31\3&11583659&0&B8""2""0"
28-12-2022 18:27:35 INFO BVM VersionManager::SendT2AndParseData 560 Begin send 2nd data to server
28-12-2022 18:27:35 INFO BVM VersionManager::SendT2AndParseData 576 End send 2nd data to server
28-12-2022 18:27:35 INFO BVM VersionManager::SendT2AndParseData 583 Begin Parse 2nd data
28-12-2022 18:27:35 INFO BVM VersionManager::SendT2AndParseData 588 Begin set function data_1
28-12-2022 18:27:35 INFO BVM VersionManager::SendT2AndParseData 590 End set function data_1
28-12-2022 18:27:35 INFO BVM VersionManager::SendT2AndParseData 591 Begin update AIM data_1
28-12-2022 18:27:35 INFO BVM VersionManager::SendT2AndParseData 593 End update AIM data_1
28-12-2022 18:27:35 INFO BVM VersionManager::SendT2AndParseData 608 End parse 2nd data
28-12-2022 18:27:35 ERROR MagSVC UIMgrCallbackHelper::notifyNetworkStateCbFunc3048 voidnotifyNetworkStateCbFunc not implemented
28-12-2022 18:27:36 INFO UIMP UIMgr::_FirstScanAndPostRoutine 1773 First scan completed
28-12-2022 18:27:36 ERROR MagSVC UIMgrCallbackHelper::notifyUpdateBalloonCbFunc3022 not implemented
28-12-2022 18:27:36 INFO FMM FmmImp::WaitForAllSystemScanToComplete 367 System scan completed
28-12-2022 18:27:36 INFO DMF DMF::StopMigrationAsync 370 migration stop requested!
28-12-2022 18:27:36 INFO UIMP UIMgr::_GetFeatureUsageComplete 1936 Failed to Parse FeatureUsage to JSON
28-12-2022 18:27:36 INFO UIMP UIMgr::_GetFeatureUsageComplete 1948 upgrade usage file

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