19-09-2022 12:36 PM in
Hello,
I have owned this Samsung Galaxy Book for just over a year now and I am experiencing issues with it charging. The only time it will charge is when the charger is in a certain position. (Cable going over the screen)
I am not sure if it is the charging port itself or the charging cable. I have tried other chargers but they do not work. Will samsung fix this if I take it to them? This was purchased new from Three as part of a mobile data plan. Do I need to take it to them?
19-09-2022 12:40 PM in
This is the position the charger is in for it to charge.
19-09-2022 02:42 PM in
05-10-2022 07:16 AM in
@Members_julGFCd
Hello,
Better yet contact local support first for a fix / advise. Thanks.
https://www.samsung.com/uk/support/