Samsung Cashback 2023

[Members_lpQTYTf]

Hi All,

Has anyone received their cashback yet? I got an email more than 2 months ago saying the cashback was coming in up to 2 weeks... Still nothing. Can anyone advise what to do, please?

'' The wait is nearly over!, Don't worry, we haven't forgotten about you. We're processing your claim as quickly as we can., Your cashback should be processed within the next 2 weeks. But we'll email you again once it's been issued., Thanks for your patience.''

Its £100 after buying a new Samsung A54. Thanks All.

[AndyJaay]

Hi is this the summer cashback? I received mine on the very last day. It says it can take up to 30 days.. if it has gone past the predicted date then you should get in touch with samsung customer support and they'll have a look for you.

[KholaI]

Hey @Members_lpQTYTf 

Could you let me know when you made the purchase? We've got quite a few promotions, so knowing the date will help me track down the specific one. 

[Members_lpQTYTf]

Thanks, All.

The purchased was made on 04/06/2023.

Much Appreciated.

[KholaI]

Thanks for that! If you click on the following link and track your claim, does it give you an update?

https://samsung-offers.claims/summercashback2023/en-GB/track-claim

[Members_lpQTYTf]

Hi Kholal,

Please see below:

(Screenshot showing Claim Reference)

On 23/06/2023 I have received the below email:

(Email showing Claim Reference)

Many Thanks.

[PaulM1]

That's strange, @Members_lpQTYTf.

Have you managed to reach out to our Promotions Team here?:

https://samsung-offers.claims/summercashback2023/en-GB/support/contact

If not, then I highly recommend getting in touch with our colleagues at your earliest convenience.

By the way, I've edited your posts to remove the Claim Reference, as this is personal to you. Thanks for letting us know about this. Please let us know what the Promotions Team advises you.

[Members_lpQTYTf]

Will do, thank you for your support.

[Members_lpQTYTf]

Hello All,

I have contacted Samsung Promotion Team on 23/08/2023, and still no-one get back to me. I will try again today.

Many Thanks.

[Members_lpQTYTf]

Hello All,

Unfortunately, no-one get back to me on this. I will reach out to the Promotions Team for third time now.

Many Thanks.