31-07-2023 04:30 PM in
my galaxy screen cracked. I just opened it and it cracked. never had a shock or never fell.
samsung does not want to change the screen under warranty even though it is a design defect!!
quote = 454.00 eur it's theft
what a shame for samsung! long live apple
01-08-2023 01:46 PM in
This is a known issue and a reason I avoided the 360 and went Book 2 Pro, even then you must be careful how you hold the device or the same issue.
It is the price we have to pay for such impossibly thin devices, but I love mine.
01-08-2023 01:49 PM in
Another thought, take it up formally with Samsung and file a claim if they disagree.
27-08-2023 05:00 PM - last edited 27-08-2023 05:02 PM
samsung knows the problem but does not want to act in guarantee! never again samsung also for the tv and telephone .... the after sale servive is poor and they don't believe you . it's not very professional for samsung !!!