01-05-2017 08:49 PM
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Dear Sirs,
I have change the operating system of my PC from Windows 7 to Windows 10.
When I connect the portable blu ray writer Model SE-506 via USB I can work with CDs and DVDs. But Blu Ray discs are not being recognized anymore.
It seems that the player is not compatible to Windows 10 at all.
Where can I get a driver for Windows 10 and if needed a firmware update?
Many thanks,
Alex
23-12-2017 11:23 AM - last edited 23-12-2017 11:24 AM
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Same issue. It has been a while and I can see no answer has been given, should we give up and buy a new one? In my case it won't be a Samsung one, of course. Samsung, at least be honest and transparent with your customers: are you really willing to fix this or not?
23-12-2017 04:36 PM
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I've just bought a Mini Mac, when I plugged the BD player/writer didn't work. While looking for a solution (possibly the phantom drivers nowhere to be found), I found the suggestion of trying with a double USB. So did I, and by magic, it is working!
24-12-2017 06:34 PM
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Just spent several hours trying to get my three year old Samsung SE-506 blu ray writer to work with Windows 10 when I googled this website and found that the writer does not work with Windows 10 and that Samsung does not appear to be interested in supplying an updated driver. SO I am off to buy a new blu ray writer - needless to say it will not be a Samsung.
27-12-2017 06:45 PM
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Same problem with my SE-506BB drive.
27-12-2017 07:13 PM
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27-12-2017 08:24 PM
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Its for sure the cable on Windows 10, not entirely sure how that's possible but I'm the third person who has had this be the fix. I'm fairly confident it's the solution.
This is the cable I am now succesfully using. It's $6 on amazon, not a perfect solution but good enough for me. This drive was not cheap when I bought it.
https://www.amazon.com/gp/product/B00NH11N5A/ref=oh_aui_search_detailpage?ie=UTF8&psc=1
28-12-2017 06:40 PM
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Moderators
In a previous post I mentioned that I tried the split power lead that I was sent by the Samsung support, in order to increase the power supply to the drive, but it made no difference. Now it's being reported that if indeed a single power cable that is specifically designed for USB 3.0 is used, the drive works. Does Samsung realise this and if so, why was I not sent such a cable to see if it fixed the problem?
Regards

29-12-2017 11:21 AM - last edited 29-12-2017 12:13 PM
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Hi guys.
Very interesting that a USB 3.0 cable appears to resolve the issue - and thanks for trying it out and letting the Community know how it went. I've added your posts to the ongoing escalation/investigation we've got on this.
29-12-2017 03:16 PM
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29-12-2017 03:26 PM
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@marksung: But this is not a USB 3.0 cable?
