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Original topic:

Odyssey G9 Neo Not Switching Inputs from Sleep

(Topic created on: 24-02-2022 06:25 PM)
paulmh5
Journeyman
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Computers & IT

I have recently received my G9 Neo and I am having an issue with what seems like a basic feature.

My laptop connects via HDMI and PC via DP.  If I power up the 2nd device while the first is on, the screen switches inputs fine.  If I power one off, then power the 2nd up the screen stays in sleep.  I need to press the power button, then go via the menu to switch inputs (and the input is green so it knows something is there).

This is something I've never had a problem with on any monitor with multiple inputs, what am I missing?  I've tried with Auto Source Switch+ turned off and on and that seems to make no difference with my issue.

A Samsung support "expert" suggested I should really only have one thing connected to the monitor so I don't hold much hope with that avenue of help.

49" Odyssey Neo G9 

6 REPLIES 6
MrNeedlemouse
First Poster
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Computers & IT

I have the exact same issue. Frustrating...

Saltkongen
First Poster
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Computers & IT

Loving my new screen, hating having to turn it on by hand. 😄

Feels soo stupid having to wake it up to use it.

Firmware 1011 changed nothing sadly

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paubarbar
First Poster
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Computers & IT
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paulmh5
Journeyman
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Computers & IT

Unfortunately as that other thread suggests its not really an answer just the description of a feature which doesn't actually work.

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Saltkongen1
First Poster
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Computers & IT

Having to turn on your  1000$+ G9 by hand and mess around in the menu before you use it, really does make it something special. 😄☹️

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paulmh5
Journeyman
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Computers & IT

Yeah, special can also mean bad...It fits nicely with my screen tearing on HDMI when coming out of sleep which means I need to cycle to display port and back again.

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