14-06-2020 04:06 PM
Monitor is new and has been set-up today.
Keyboard & mouse not working with the PC and Mac that are connected to the monitor, I have checked with them individually and with PiP/PBP mode and no response. I have tried different keyboards with no luck. I have also tried connecting directly into TV and via a USB hub with no success.
When my phone is connected to monitor through USBc they work on the phone screen (phone doesn't display on monitor).
The USB ports are providing a charge to devices.
Any help would be appreciated.
14-06-2020 04:22 PM
21-07-2020 06:03 PM
I am also having the same issue. How did you get it to work? Thanks so much.
21-07-2020 06:10 PM
I didn't realise all the cables that were required.
You need a USB cable going from each computer to a USB c slot on TV.
Connect Mouse/Keyboard to tv USB port.
Connect HDMI / DisplayPort cable from computers to Monitor.
You can play about with which USB C belongs to which display in monitor settings.
Hope this helps.
21-07-2020 06:14 PM
Thanks so much. I will give it a try.