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Original topic:

How do I get my scanner to work in windows 10?

(Topic created on: 12-04-2017 08:12 AM)
RicardoVerdi
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Computers & IT

I have scx-3200 scanner/printer. I've just bought a new (Windows 10, 64 bit) PC. I plugged in the USB & it has installed the printer & it is working. But I can't work out how to scan. www.samsung.com says   "Sorry. We weren't able to find any results for your search" when I search for 3200, or scx-3200, or scx 3200.   Come on Samsung, even if you don't support it, couldn't you at least say "Sorry this product is no longer supported. Splash out & buy a new one" or something. 

 

So the printer works, but is there a way to install the samsung control panel that I used to have on my old Vista laptop (which died last week)?

 

Thank you

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Solution
KellyM
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Computers & IT

Hi there @RicardoVerdi,

 

There is a scanner driver available for download on our website here, however, due to the age of the printer, we cannot guarantee compatibility with Windows 10.

 

There is another option you could try, however there is a chance that the software is too new for the printer. But if you'd like to give it a go, you can try printing using the Easy Document Creator scanning software, which can be downloaded here.

 

Click "Install Software Only" at the bottom of the home page, then you should see the Easy Document Creator. When asked to select your printer model choose type: colour multifunction and model: SL-C460W. This will then bring up a list of software - select EDC and install it. 

 

 

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DataDrivenFP
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I had same problem, had been working on Win 10, stopped. I tried reinstalling printer multiple times, installed new  driver,  reboot, power cycle, etc- no good.   I had had the 3.12.13 driver, not the 3.13.12 driver FWIW

  1. Windows Scan/Fax worked when the Samsung Easy Document creator did not.
  2. on the Samsung site  https://samsung-printerdrivers.com/samsung-printer-scx-3400-drivers/  there is also an OCR package.  After installing THAT, for some reason the scanning started working again!!. (and OCR, tho not very well.)

So two ways that might work.  Good luck!!

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19 REPLIES 19
RicardoVerdi
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Here's an update. I've manage to get the scanner working with Windows 10. I managed to download something called Samsung Universal Print Driver 2. This gives me a menu including the option to scan It's a bit different to what I'm used to, but the main thing is, it works. What a shame Samsung don't seem to have any mention of it on their website. I had to download the driver from a third party website.
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Solution
KellyM
Moderator
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Computers & IT

Hi there @RicardoVerdi,

 

There is a scanner driver available for download on our website here, however, due to the age of the printer, we cannot guarantee compatibility with Windows 10.

 

There is another option you could try, however there is a chance that the software is too new for the printer. But if you'd like to give it a go, you can try printing using the Easy Document Creator scanning software, which can be downloaded here.

 

Click "Install Software Only" at the bottom of the home page, then you should see the Easy Document Creator. When asked to select your printer model choose type: colour multifunction and model: SL-C460W. This will then bring up a list of software - select EDC and install it. 

 

 

Telbakiroglu
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Can you e-mail to me bro? I will help you. My e-mail adress is ******

AntS
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Hi @Telbakiroglu. :robothappy:

 

Just a quick post to say that I've edited your email address out of your post above to stop you being targeted by spammers etc.

 

But it's great that you want to help folks out! :thumbsup:

 

Any tips and advice for solutions please definitely do share with the Community, but if you do need or want to share your email address with folks on here, just send them a PM. :robothappy:

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Telbakiroglu
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I am always ready for help :smiling-face:

Solution
DataDrivenFP
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I had same problem, had been working on Win 10, stopped. I tried reinstalling printer multiple times, installed new  driver,  reboot, power cycle, etc- no good.   I had had the 3.12.13 driver, not the 3.13.12 driver FWIW

  1. Windows Scan/Fax worked when the Samsung Easy Document creator did not.
  2. on the Samsung site  https://samsung-printerdrivers.com/samsung-printer-scx-3400-drivers/  there is also an OCR package.  After installing THAT, for some reason the scanning started working again!!. (and OCR, tho not very well.)

So two ways that might work.  Good luck!!

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ITBlogg
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Computers & IT

I once had the same problem, after I downloaded the driver on this site https://support-samsungdrivers.com, my printer could work optimally again

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simran01
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Learn about the secure password in the Microsoft edge if you were not able to save the password in edge try the blog and saved the password without loosing of documents.

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andrejk
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Computers & IT

I also have Samsung SCX 3205 and Windows10.

 

Printers works correctly, but I still have problems with scanner.

I can scan documents manually using software - "Samsung Easy Documents Creator" but hw button on the printer "Scan to" is not working.

 

In the past I have been using this printer with Windows XP and button worked correctly.

 

How to setup scanner to scan with "Scan To" button????

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