G9 OLED Flickering now and then

[Venner]

Morning

I got my G9 OLED last week and noticed quite often when i switch on my PC and get to the desktop I get flickering as shown in the video below

I have tried a different Display port cable and the one that came with it, also updated the firmware on monitor and running latest Nvidia drivers, I thought it might be something to do with running a 2nd monitor so unplugged that but still get the issue.

I had the first G9 before this and worked 100% fine nothing else was changed. Running an RTX 3090.

Should I be returning the monitor?

[Venner]

Called Samsung this morning went through all the trouble shooting with them answering all questions. We did a power drain by removing all cables and holding power button for 20seconds. After that did a factory reset on the monitor.

Now need to try it out over next few days see if that did anything.

[Venner]

Is it an nvidia or amd GPU your using? And Do you have Gsync or freesync switched on?

[Rippers]

I have an nvidia 4080 gpu..I don't think my monitor is gsync. Adaptive sync is on.

[Rippers]

OK let me know how it goes. I tried my monitor this morning and it came on as its supposed too. Will still be speaking with them tomorrow just to rule out any major problems with it.

[Rippers]

Did they say anything about the returns policy? As you said yours runs out soon.

[Venner]

No the oled isn't gsync is freesync. I had gsync switched on so didn't know if that was causing issues so wondered if you have gsync switched in within the nvidia control panel.

[Venner]

They have given me a ref number so if it keeps doing it this week I can call the sales team to either return or replace she said. I've got 7 days left until my 14days are up.

[Rippers]

OK nice one. I will be contacting em sometime tomorrow.

[Rippers]

Ok update on my monitor. I tried it again after about an hour of using it and its done the same....no signal detected on display port GRRRRRRRRRRR. I change the display port from 1.4 to 1.1 on the OSD and voila i got a picture. But i aint using 1.1 as you only get 60hz and a 1080 display. I tried 3 different display port cables as well as Samsung's bundle cable and still the same outcome. This also happens with HDMI. I really want this monitor to work as it should but all i am getting is hassle with it. I have never had this problem with any of my other monitors and i am certainly not carry on like this. I will be calling Samsung tomorrow for either a replacement or a refund. If it can be fixed somehow over the phone then great....it may just be something stupid? i dunno.

[Rippers]

Your monitor is Gsync compatible.