25-07-2024 09:09 AM
Hi, I've had the above laptop for a few weeks now and everything was fine connecting one monitor through HDMI and another monitor through the USB-C (via a HDMI to USB-C adaptor).
However, yesterday this has just stopped working, I know its not a hardware fault as if I plug one in at a time they both work fine but if I plug them both in the one via the USB-C just turns off and isn't recognised.
Any ideas why this has just happened and how I can fix it so that the laptop recognises both monitors at the same time again?
Thanks
#galaxy book4 Pro