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Cellular connection completely vanished

(Topic created on: 30-03-2022 02:03 PM)
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Lotabob
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I have the Galaxybook NP755XDA running Windows 11 Home version 21H2 up to date and I have noticed that all cellular options have completely disappeared from my laptop. I cannot pinpoint exactly when this happened but I can find no trace of the ability other than the fact it has a SIM slot, a SIM card in it and it's monthly bill. 

Has anyone come across this before and know how they persuaded cellular options to come back?

 

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ChrisM
SuperStar
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That's strange, @Lotabob! Have you tried taking the SIM card out, and giving the gold contact points a wipe with a clean, dry, soft cloth, before re-inserting?

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Lotabob
First Poster
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Yeah I checked that, it's all fine. It's like all options for cellular have been erased from the laptop. 

Before, there was a Cellular on off toggle in the quick menu bottom right. It's gone and diving into the settings it's all just gone. 

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Lotabob
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Just to update the Laptop went away to Fonfix on behalf of Samsung. It's still with them awaiting parts from Samsung.
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