Book2 Pro 13.3" keeps booting up after shutting down

[R0M3KR3NV4Y]

Concerning the Samsung Galaxy Book2 Pro 13 NP930XED-KA1NL

Laptop can not be shut down. Keeps rebooting as soon as it's shut down. Doesn't matter if the lid is left open, if the lid is closed, with auto booting disabled (Samsung Settings), with all lid settings set to do nothing (Windows settings)... Can't put it away in a sleeve or in my backpack, because it stays on, which would eventually cause it to overheat. Absurd. I'm about to give up on this thing. Having a lot of trouble with audio too, see this topic. Very disappointed. Unacceptable for 1500 euros! What to do?

 

Even with the lid settings (Windows settings) set to shut down when the lid is closed, it still does not shut down...

Wasted three full days of my life trying to make it usable. Can't believe it was released to the market in this state.

[Bigtasty65]

Have you tried factory resetting it? A pain to set it up all over again but it might fix the issue.

[R0M3KR3NV4Y]

Not in the context of this issue, but I have, multiple times, while trying to fix the audio issue. Might give that another shot, eventually.

[thanhdinh]

Same issue with my 15 Book 2 Pro 360... who can help?

[janiboy7665]

I have the same problem with my 13 Book 2 Pro 360. Has someone solved it?

[alexmorfi]

i had same prpblem but finally i solved it , go  to setting  then device manager  then go to system device  then  system timer and disable it , it solve the problem of  restart automatically after shutdown the device ,  its work

[alexmorfi]

i had same problem but finally i solved it , go  to setting  then device manager  then go to system device  then  system timer and disable it , it solve the problem of  restart automatically after shutdown the device ,  its work

[alexmorfi]

i had same prpblem but finally i solved it , go  to setting  then device manager  then go to system device  then  system timer and disable it , it solve the problem of  restart automatically after shutdown the device ,  its work