My Samsung Book 4 is stuck on booting screen

[user4664646473773]

When I tried to turn on my laptop, it was stuck on the booting screen.

[johnz237]

Hi! Welcome to the Samsung Members community!

This might be a Windows issue, update problem, or perhaps a storage issue.

I suggest contacting Samsung and getting the software sorted.

Or try booting into the Windows troubleshooting page—it's a blue screen—go to Advanced options, and try restoring from an old backup or Windows restore point.

https://support.microsoft.com/en-gb/windows/windows-startup-settings-1af6ec8c-4d4a-4b23-adb7-e76eef0...

In addition to this, on that screen, go to CMD (command prompt), type sfc /scannow, and let it check for any file issues.

[robobob]

Probably a windows updates try leaving it for 30 mins when plugged into the charger