24-09-2018 09:59 AM
Hi, I have switched from Samsung EVO 850 (SATA SSD) to 970 (M.2). I have cloned the disk by Acronis True Image, then I started Windows. After boot starts Samsung Magician and it says that RAPID MODE is not supported for Samsung EVO 970 and asks id uninstall it. When I agreed then Windows restarted but never started again - like bootloop, but no BSOD or error message. Nor safe mode is applicable.
Any idea how to get rid od the RAPID MODE? Thanks
Solved! Go to Solution.
25-09-2018 10:40 AM
Hi @Libb.
We have a specialist team who are the experts in this area. You can email them directly at samsungmemory@hanaro.eu.
Let us know how you get on.
25-09-2018 11:06 AM
Thanks, I wrote him an e-mail.
Libor
28-09-2018 01:11 PM
They advice helped: uninstall and install again Samsung Magician. Now everything works well.
28-09-2018 03:38 PM
Glad to hear that, Libb! And thanks for getting back to us with how it went.
01-10-2018 01:22 PM
I investigated more deeply the issue and now I know what exactly happened: I have more disks attached to the mainboard and UEFI BIOS without my agreement changed boot order and started from another disk where was a rest of old installation of Windows. Then it looked like broken installation on the new disk.
I have no idea why this is happened but good news is that Samsung has no issue
Thanks for a great support!
01-10-2018 04:28 PM
Our pleasure, @Libb!
23-08-2021 02:49 AM
If your windows 10 won' boot, you can refer to this post fixboot windows 10
it might help you fix it by rebuilding mbr
23-08-2021 05:47 AM
It is almost 3 years old issue but thanks, it could help. I know the commands but I didn't think to use them.