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Anyone have a recovery image for Galaxy Book 2 Go?

(Topic created on: 3 weeks ago)
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SofaKing123
First Poster
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My recovery image for my Galaxy Book 2 Go has somehow been corrupted, and I am unable to boot into Windows. Does anyone have a recovery image, please?

Model: NP340XNA-KA1UK
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4 REPLIES 4
johnz237
Samsung Members Star ★
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Hi! Welcome to the Samsung Members community!

Download a Windows media file from another computer and do a Windows repair. I'd suggest watching a video for this.

Any software the Galaxy Book needs can be redownloaded on the Samsung website.

However, reinstalling Windows is a last resort. What troubleshooting have you attempted?

Have you tried loading into the Windows recovery screen and doing a restore point?

Cmd prompt for sfc/scannow, etc.?

To get into recovery screen
Hold down the power button for 10 seconds to power off your device.Press the power button to turn on your device. As soon as you see the initial indication of Windows starting (such as the manufacturer's logo appearing during a restart), hold down the power button for 10 seconds to power off your device.Repeat this process twice.On the third start, Windows will boot into the Recovery Environment
mkk7781
Voyager
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There is also the DISM command search that is deeper and better than the standard sfc/scannow command.
johnz237
Samsung Members Star ★
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Absolutely!
The "etc?" was more of a question to the OP
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mkk7781
Voyager
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In Windows 11, there will be a reinstall recovery image section depending on your firmware update, which will download a clean recovery image without losing any data, but it is a long process
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