Samsung Galaxy Book 5 Audio Problems while in a call

[Davified87]

Hello! 

When iam in call with somebody on Zoom, Teams, Google meets, and use bluetooth headphones there is a cracking sound everytime the person iam talking to is talking, it sounds almost like the AI in my computer is trying to clean up the audio when other people are speaking, 

Is there any solution to this? its super annoying.

I had the computer for 9 days now....

[Tourbillon De La Vie]

Did you try different headphones. Remove and redo Bluetooth connection. Is there an associated app for the headset to check settings

[johnz237]

Taken from
https://www.reddit.com/r/GalaxyBook/s/dzUP83jhsT

One of the comments- which id imagine is the issue
Search for the Realtek Audio Console app from the start menu, then click the 'Microphone Array' device, and it lets you choose from 5 Settings, including turning 'Al noise reduction' on or off.

[Davified87]

Hello!

Now i have tried diffrent headsets and earbuds and its the same in both, the best test i can make to get the error again is to:

1. Start a google meet

2. Turn on music or a podcast

3. Or call somebody on whatsapp or messenger

Mic is 100% good, but all audio or voices comes with some sparking or weird like sound almost like using a old radio searching for a channel but lighter.