26-02-2022 07:00 PM in
When I try to update the firmware for my HW-N400 soundbar using USB, the soundbar displays the following message: NO DAT. The ROM file, HMS-N400WWB-1000.3.ROM, is on the root directory of the usb drive and not in a folder. The reason I want to update the firmware is because the soundbar suffers from audio dropping out on occasion. If there is another way to correct this problem I would love to know about it. Thanks.
26-02-2022 07:05 PM in
27-02-2022 07:04 AM in
24-06-2023 09:36 PM in
I too have the same issue(s) where the audio drops out on occasion, I found that if I reset via pwr off/on the sound resolves itself until the next time. I tried to update the firmware with no avail meaning where or not I have the zip file intact and ROM file extracted it still cannot read data, has anyone fixed this. Is there a USB format and/or size restriction? I've tried a 256 Gb and a 1 Gb sized format as FAT