Soundbar HW-N400 Firmware update using USB - Message: NO DAT

laflizard56 · ‎26-02-2022

When I try to update the firmware for my HW-N400 soundbar using USB, the soundbar displays the following message: NO DAT. The ROM file, HMS-N400WWB-1000.3.ROM, is on the root directory of the usb drive and not in a folder. The reason I want to update the firmware is because the soundbar suffers from audio dropping out on occasion. If there is another way to correct this problem I would love to know about it. Thanks.

Obsydian · ‎26-02-2022

What format is your USB and size

Regards, Obsydian

DAILY DEVICES
ZFold4 [Mobile], Pro5 [Watch], S8 Ultra [Tablet], Book2 Pro i5 5G [Laptop], Buds Pro2 [Buds] M70A 32/43" [Monitor], Smart Tags+, iPad Mini 5 and iPad Pro 12.9 GEN2 [Tablets], Dell Inspiron G5 Laptop

HOUSEHOLD DEVICES
ZFlip3 and ZFlip4 [Mobile], Watch5 40mm and 46mm [Watch], S7+ and S6 Lite [Tablet], QN95A [TV], Q900A [Soundbar], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vaccum), Samsung Level [Speaker], Buds Pro [Buds], iPhone 12, iPad Air 2, Air tags

laflizard56 · ‎27-02-2022

it is Fat 32 and 32 gb

Obsydian · ‎27-02-2022

Best to follow the instructions also, I think I left the files in the folder and got the same message you did, also when using a larger capacity usb

Regards, Obsydian

DAILY DEVICES
ZFold4 [Mobile], Pro5 [Watch], S8 Ultra [Tablet], Book2 Pro i5 5G [Laptop], Buds Pro2 [Buds] M70A 32/43" [Monitor], Smart Tags+, iPad Mini 5 and iPad Pro 12.9 GEN2 [Tablets], Dell Inspiron G5 Laptop

HOUSEHOLD DEVICES
ZFlip3 and ZFlip4 [Mobile], Watch5 40mm and 46mm [Watch], S7+ and S6 Lite [Tablet], QN95A [TV], Q900A [Soundbar], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vaccum), Samsung Level [Speaker], Buds Pro [Buds], iPhone 12, iPad Air 2, Air tags

Original topic:

Soundbar HW-N400 Firmware update using USB - Message: NO DAT