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Samsung Soundbar Q800A: problem with precise volume control

(Topic created on: 01-04-2024 01:38 PM)
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laurensbastijns
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Hi,

I have a Samsung Q800A set up that I use to play music from my computer and Galaxy S20 phone. Up until now without any problems, but this morning I seem to have lost my precise volume control.

Whenever I stream music from Spotify (using the built-in chromecast), increasing the volume can only be done in steps of 5 when using the volume buttons on my S20. I'm suspecting this is linked to my Google Home app, that increases sound by 5% each time you press the button. 

However, the difference between 5 and 10% on my soundbar is too large. 5 is too low, 10 is way too loud. I used to be able to increase the volume in steps of 1, which was perfect. 

How do I restore this behavior? Is there a way to change the max volume on my soundbar?

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