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Original topic:

Samsung S21 not playing S4 music files

(Topic created on: 08-03-2021 04:02 PM)
JnrWoodie
Apprentice
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Audio & Video

Hi

I transferred my music from my S4 Galaxy to my new S21. The S21 would not play the files. They are wma files.

What file type does the S21 prefer for music?

If I convert my wma files into the preferred file type will they them play on the S21?

Is this just a failure of Samsung to appreciate the issue or was this done on purpose?

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4 REPLIES 4
Kasim2409
Voyager
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Audio & Video
Hi, i have the S21 Ultra & just changed the file name of one track from mp3 to wma and switched them back & they played fine for both. I'd say try changing the files to .mp3 instead of .wma and see if that helps👍
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JnrWoodie
Apprentice
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Audio & Video
thanks will give it go😀
AmyLouJay
Apprentice
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Audio & Video
the WMA isn't an industry standard any more while they are still around windows media audio files can be converted by changing the extension to MP3, its possible that samsung only included the more widely supported audio formats. I think especially as WMA files end up compressing the file and losing audio quality it's not used as much so MP3 seems to be the way to go
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JnrWoodie
Apprentice
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Audio & Video

Thanks for the info. will convert a file and see what happens😀😀

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