Samsung Q900A no sound from subwoofer.
I have tried re-pairing the sub woofer to soundbar, updated the form wear and checked all setting to ensure bass is up to try and get some noise from the subwoofer. This is a new, out of the box soundbar/subwoofer that shows it is paired with a solid blue light. Soundbar works fine, playing music on different inputs, but not a flicker from the subwoofer (even with music cranked up). Support is needed asap or this is being returned.
Thanks for the reply, I have worked through all trouble shooting. Resetting and re-pairing subwoofer to soundbar. A service visit has been scheduled after working through service support