07-08-2022 05:28 PM in
12-09-2022 02:43 PM in
12-09-2022 03:09 PM in
I'm going through their support process at the moment and will feed back. Clearly a firmware issue, I get it all linked but the Alexa app says the device is offline. Interestingly the speaker device appears online. See what they come back with, but expecting to find the speaker is designed ineffectively and their tech team are too busy building the next half baked product.
17-09-2022 11:37 AM in
Well, I've returned mine, had 2 different bars both with the same issue. I reinstalled everything, created new accounts with the same outcome. Gone back to sonos, much much more expensive but at least it works!
02-10-2022 08:35 AM - last edited 02-10-2022 08:36 AM
Is Alexa still working for you?
I purchased a week ago, and I’ve had it working sporadically, increasingly frustrated and about to give up.