Andy114
Journeyman
11-04-2021 05:01 PM
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I'm trying to update firmware on my q900t soundbar via USB. For some reason the update won't initialise. I've tried unplugging and plugging back in but no joy. I've tried a different USB stick but nothing. The sticks are recognised initially and the device id is saved on the stick but no update. I've initialised the bar but still nothing? Any ideas?
6 REPLIES 6
CarlH

Moderator
11-04-2021 07:08 PM
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Hi @Andy114. Does the USB stick have just the update on it or do you have other things on there too?
Andy114
Journeyman
11-04-2021 07:18 PM
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I've taken everything else off, that didn't work so I unzipped the download from the pc to the USB stick rather than copying the zip file to the stick (as per the instructions) and hey presto it worked!!!
truckergod
Pathfinder
12-04-2021 10:30 AM
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My q800t is connected to my WiFi so it updates itself
Andy114
Journeyman
12-04-2021 10:41 AM
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Unfortunately mine hasa few glitches which drive me nuts and I'm hoping that this update resolves them. The update will be available as you say by wifi but that is not usually for some time after the usb release.
truckergod
Pathfinder
12-04-2021 10:54 AM
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Have you tried going into your smart things app on phone? My firmware shows as up to date
Andy114
Journeyman
12-04-2021 11:08 AM
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Yes it will because that is the only one available on line. The latest version 1019 is onthe samsung site.
