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Q80 soundbar to Q90R connection issues

(Topic created on: 26-07-2020 07:50 AM)
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tambay
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Hi,

When I use HDMI arc the soundbar will randomly turn the TV off. When I use Bluetooth it has sound drop offs every 10 to 15 secs. Wifi is better but will also have drop offs. 

 

I recently found out about the Bluetooth and wifi issues, but hdmi arc turning the tv off? Does anyone have the same issues? How did you resolve it? I tried all the reset procedure that I can search and it still have the same issues.  

 

I cannot return my soundbar since its past its return date from bestbuy.  

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natelik
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I'm attempting to accumulate some perceivability on how boundless the association issues are with the new Samsung HW-Q90R Soundbar.
The issue is that when the soundbar is killed for quite a while (overnight) it will lose it's association with it's Subwoofer and it's two Back Encompass speakers. Force cycling these speakers appears to launch the association again yet clearly this is a genuine defect and one that is a major issue for all proprietors current and imminent.

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