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Q600a Soundbar won't turn off automatically

(Topic created on: 04-10-2022 05:32 PM)
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misabgd
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My problem is that tv won't turn off soundbar upon shutting off. When both are off and i turn on the tv, it turns on soundbar automatically. But when i turn tv off, tv won't turn off soundbar - soundbar stays on and is warm on full power. I have to turn soundbar off via its remote. How can i make my tv shut off sounbar automatically?

I have QE50Q60A tv connected to Q600A soundbar via HDMI. HDMI eARC is enabled (says HDMI-eARC mode Auto on tv, and  on soundbar it displays TV ARC). Anynet+( HDMI-CEC) is enabled on tv.

I tried turning soundbar off, reconnecting power to it, hard reset (presing volume keys together) and nothing helps.

TV firmware T-NKLADEUC-2101.0

soundbar firmware 1005.2

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Obsydian
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Not what you want to hear, but I think I solved it previously by resetting and power both down, basically start over
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]

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Solution
Obsydian
Samsung Members Star ★
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Not what you want to hear, but I think I solved it previously by resetting and power both down, basically start over
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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misabgd
Student
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Thanks Obsydian, it worked after resetting tv.

Obsydian
Samsung Members Star ★
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No problem 😊
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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