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Original topic:

Q600a Soundbar won't turn off automatically

(Topic created on: 04-10-2022 05:32 PM)
misabgd
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My problem is that tv won't turn off soundbar upon shutting off. When both are off and i turn on the tv, it turns on soundbar automatically. But when i turn tv off, tv won't turn off soundbar - soundbar stays on and is warm on full power. I have to turn soundbar off via its remote. How can i make my tv shut off sounbar automatically?

I have QE50Q60A tv connected to Q600A soundbar via HDMI. HDMI eARC is enabled (says HDMI-eARC mode Auto on tv, and  on soundbar it displays TV ARC). Anynet+( HDMI-CEC) is enabled on tv.

I tried turning soundbar off, reconnecting power to it, hard reset (presing volume keys together) and nothing helps.

TV firmware T-NKLADEUC-2101.0

soundbar firmware 1005.2

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Obsydian
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Not what you want to hear, but I think I solved it previously by resetting and power both down, basically start over
Regards, Obsydian

DAILY DEVICES
ZFold4 [Mobile], Pro5 [Watch], S8 Ultra [Tablet], Book2 Pro i5 5G [Laptop], Buds Pro2 [Buds] M70A 32/43" [Monitor], Smart Tags+, iPad Mini 5 and iPad Pro 12.9 GEN2 [Tablets], Dell Inspiron G5 Laptop

HOUSEHOLD DEVICES
ZFlip3 and ZFlip4 [Mobile], Watch5 40mm and 46mm [Watch], S7+ and S6 Lite [Tablet], QN95A [TV], Q900A [Soundbar], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vaccum), Samsung Level [Speaker], Buds Pro [Buds], iPhone 12, iPad Air 2, Air tags

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3 REPLIES 3
Solution
Obsydian
Hotshot
Options
Audio & Video
Not what you want to hear, but I think I solved it previously by resetting and power both down, basically start over
Regards, Obsydian

DAILY DEVICES
ZFold4 [Mobile], Pro5 [Watch], S8 Ultra [Tablet], Book2 Pro i5 5G [Laptop], Buds Pro2 [Buds] M70A 32/43" [Monitor], Smart Tags+, iPad Mini 5 and iPad Pro 12.9 GEN2 [Tablets], Dell Inspiron G5 Laptop

HOUSEHOLD DEVICES
ZFlip3 and ZFlip4 [Mobile], Watch5 40mm and 46mm [Watch], S7+ and S6 Lite [Tablet], QN95A [TV], Q900A [Soundbar], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vaccum), Samsung Level [Speaker], Buds Pro [Buds], iPhone 12, iPad Air 2, Air tags
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misabgd
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Thanks Obsydian, it worked after resetting tv.

Obsydian
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No problem 😊
Regards, Obsydian

DAILY DEVICES
ZFold4 [Mobile], Pro5 [Watch], S8 Ultra [Tablet], Book2 Pro i5 5G [Laptop], Buds Pro2 [Buds] M70A 32/43" [Monitor], Smart Tags+, iPad Mini 5 and iPad Pro 12.9 GEN2 [Tablets], Dell Inspiron G5 Laptop

HOUSEHOLD DEVICES
ZFlip3 and ZFlip4 [Mobile], Watch5 40mm and 46mm [Watch], S7+ and S6 Lite [Tablet], QN95A [TV], Q900A [Soundbar], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vaccum), Samsung Level [Speaker], Buds Pro [Buds], iPhone 12, iPad Air 2, Air tags
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