02-08-2023 03:07 PM in
Like the title says, I have a Samsung S95B OLED TV with Samsung Q930B soundbar. Soundbar is connected to the HDMI eARC port on both the Soundbar and the TV.
After the configuration, the TV gets connected through Wi-Fi on the soundbar and Q-Symphony plays through Wi-Fi instead HDMI-eARC. Please see the attached screenshot. It should say TV + Soundbar Q930B (eARC) instead of TV + Soundbar Q930B (Wi-Fi).
I see few users are having similar issues and did all the troubleshooting as mentioned in this thread: Q-Symphony played through Wi-fi instead HDMI-eARC
I have the latest firmware on both the TV (1503.8) and Soundbar (1010.0) and even reset it twice so far and no luck! Any ideas how to make the sound output go through eARC port instead of Wi-Fi? Thanks in advance for any and all replies!
PS: You would think that being Samsung TV and Soundbar it will play nice but it doesn't. Btw, I connected the Soundbar to a Sony X90CK and it plays very well with Soundbar on eARC port. I bought the Samsung S95B thinking that Q-Symphony will be better but it's being a pain so far!
02-08-2023 04:26 PM in
02-08-2023 05:44 PM - last edited 02-08-2023 05:54 PM
If I remove WiFi, then it switches to eARC (screenshot below) and the TV can be only used by a streaming device. I reset the TV and started without WiFi. In this case, the external devices are recognized and even my Fire TV Cube and Chromecast displays the correct info on the devices screen. I see Q-Sympony greeting on the screen as it showers with some stars to convey that Q-Sympony is ON. That's very nice but without WiFi, it becomes a display device only!
Hmmm... not sure why Samsung could not fix this issue or am I one of the few who are experiencing this?
02-08-2023 06:03 PM in
02-08-2023 06:14 PM in
Reset the TV and soundbar twice so far. No luck!
HDMI cable is NOT the issue, Soundbar is NOT the issue, only S95B has issue and waiting on Samsung *high level* tech team to come up with a response!
02-08-2023 06:37 PM in
02-08-2023 06:58 PM - last edited 02-08-2023 06:59 PM
Thank you for all your responses so far.
The reddit thread is basically about HDMI cables and in my case, that is not the case as you can see when I don't setup WiFi on the TV, eARC mode works fine (screenshot above).
It's a software issue and hopefully, Samsung updates it in the not so distant future. I just bought the TV only 2 days ago and and can always return it but I like it so much that I don't want to take this route... yet!
PS: In any case, I was NOT planning to use any of the Samsung apps as my Fire TV Cube will be my primary streaming device and seems to be working fine with eARC mode. I can turn on/off the TV and it automatically turns off the soundbar too - just like how eARC should work.
And, the Samsung remote also works with Fire TV, which is nice!
20-10-2023 04:13 PM in