Apple TV > Soundbar HDMI1 in
PS5 > Soundbar HDMI2 in
Soundbar HDMI/ARC out > TV HDMI/ARC in
The audio and video from my PS5 has been dropping out intermittently for close to a year now.
I am at my wit’s end and desperate for help.
Firstly, lemme start by saying I’m pretty tech-savvy. I’m the guy all my friends come to for help with home AV problems and to install their new systems. However there are gaps in my knowledge, particularly when it comes to frame rates and the nitty gritty of newer technology.
My gut feeling is that it’s a problem with settings on either my TV, sound bar or PS5. I’ve fiddled with the AV settings on all devices but no luck.
It used to happen regardless of input (Apple TV or PS5) but now it’s only happening on my PS5.
It also used to happen if I bypassed the sound bar and plugged the PS5 directly into the TV but now it seems to be fine if I plug it directly into the TV.
Here’s steps I’ve already taken:
I’ve noticed that even when the PS5 is connected through the sound bar and out to the TV, the TV sometimes recognises it as a PS5 and an image from the PS5 will very briefly flash up on the screen.
But then the TV will display either:
I’m also talking to Sony about a potential problem with the PS5 unit but because it seems to work when plugged directly into the TV, I’m not convinced it’s the PS5.
PLEASE can someone help me! I am desperate.