05-12-2023 05:11 PM in
I have an HW-600A connected to 65inch Q95T. The dialog on most film is very poor and difficult to hear. This sound bar was connected to my 55inch Q70 andI was able to adjust the equaliser or select a different audio mode eg Cinema, Sport etc using the remote.
None of the options are available when connected to the Q95. The most I can change is the Sub Woofer settings everything else has no adjustment .
I’ve tried HDMI, Bluetooth, and Optical connection plus enabling / disabling various settings eARC etc.
I get a warning message saying “not connected to an eARC HDMI port” but it is and I’ve swapped the cable.
Reconnected to my Q70 and all works correctly. Any suggestion greatly appreciated.
06-12-2023 07:17 PM in
Hi, thanks for the information. I have rear speakers and was aware the Q Symphony was not supported on the Q600A but I did expect the features that I have (equaliser via expert mode on the TV and treble , rear speaker volume and pre defined sound scapes via the remote control) to be available when switching from Q70 to a Q95. Seems like a big step backwards.
09-12-2023 01:22 PM in
It turns out Q Symphony does work on the 600A. I managed to get hold of Samsung support and the used remote access. It took about 40 minutes but it now works. Still not able to change treble, centre, rear speaker settings when in surround mode. It seems this only work when configured to standard mode, but it a big step forward.