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Original topic:

Keep getting BT Music Splitter come up on my Samsung soundbar

(Topic created on: 02-06-2021 02:08 PM)
MisterChief
Apprentice
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How do I fix this? Everytime I play video games or listen to music it randomly kicks me off bluetooth

Its getting annoying 
13 REPLIES 13
Pugs1957
Samsung Maker ★
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Sorry, I don't understand your post title. Please clarify.
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MisterChief
Apprentice
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I have a Samsung HW K335 Soundbar and everytime I connect to play music even when in aux mode it will turn of the sound and come up with the message BT Music Splitter.

I want to know how to fix this
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MisterChief
Apprentice
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I even sent it for a repair and they claimed they fixed it and it still is messing up coming up with the same message
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Pugs1957
Samsung Maker ★
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Do you go into the speaker menu and connect these devices which I assume are already paired?

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MisterChief
Apprentice
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Yes
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Pugs1957
Samsung Maker ★
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I think it may be trying to connect to another BT device. Is there anything close by?
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peter dinan
First Poster
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*****  it means that a BT Music Splitter advert constantly appears on our TV etc. and we CANNOT GET RID OF IT.

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peter dinan
First Poster
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This BT MUSIC SPLITTER is even turning my TV on. Even in the middle of the night.  I have to remember to turn the volume down or it wakes me up.  Its crimminal, outrageous and rediculous. We should band together and sue BT as a group Action.

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peter dinan
First Poster
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Very serious problem.  WE should join together and sue BT.

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