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Original topic:

HW-Q950A and Q-Symphony Sync with UE70AU7100

(Topic created on: 03-01-2022 12:06 PM)
Colshie
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Audio & Video
Hi All, going crazy here. New sohndbar all hooked up and everything seemed fine until the TV creates an echo as the Q symphony is out of sync between the soundbar and TV. Only happens with certain front/left front/right channels are being used. Horrible sound experience and I cannot seem to fix it. Any ideas? Both connected via eARC and if I select soundbar  problem goes away. Seems a real issue between 2 Samsung products that fail to deliver on  a key selling feature.
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xSteveuk
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TV speakers on aswell soundbar
Maybe causing the echo

Start by accessing the menu on your smart TV.

Select the “audio menu” for more settings.

Regulate the volume of the speakers through your remote control or TV buttons.

If possible, switch them off entirely (if possible, there should be an option for it) or change the output.

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Colshie
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Hi Steve, the problem Is the tv speakers and soundbar are meant to work together using a Samsung feature called Q Symphony. An echo is being created as the tv speakers are getting out of sync. Thanks for your reply
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xSteveuk
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Audio & Video
Hi,
This may help

Soundbar is out of sync with the TV

https://www.samsung.com/us/support/troubleshooting/TSG01110022/
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