02-01-2022 02:45 PM
Solved! Go to Solution.
04-01-2022 07:54 PM
@RollingProtocol: If you have the QN94A then please head to Settings > General > Voice > Voice Assistant > Amazon Alexa, and choose this as your voice assistant for the TV itself. Now, issue your voice commands using the TV's Smart Remote (press and hold the mic button at the top, say your command, then release) and this should allow you to perform TV related commands, such as changing the channel.
04-01-2022 03:41 PM
@RollingProtocol: It sounds like you have the built-in Alexa set up correctly, as it is recognising your voice commands, however the inability to launch apps or change channels may be a limitation of the feature itself. Can you confirm the model number of your TV, and what method you're using to issue your voice commands?
04-01-2022 07:29 PM
04-01-2022 07:54 PM
@RollingProtocol: If you have the QN94A then please head to Settings > General > Voice > Voice Assistant > Amazon Alexa, and choose this as your voice assistant for the TV itself. Now, issue your voice commands using the TV's Smart Remote (press and hold the mic button at the top, say your command, then release) and this should allow you to perform TV related commands, such as changing the channel.
05-01-2022 08:35 AM
06-01-2022 10:15 PM