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HW-Q810B - Bluetooth Connection Issues

(Topic created on: 30-01-2023 01:03 PM)
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ENS
First Poster
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Hello all,

Unfortunately I have some connection issues with my Soundbar HW-Q810B.

Is disconnecting after few seconds (4-5 sec) from any device (Bluetooth connection). I updated the firmware, also I made the hard reset to factory settings but no results.

You have any idea how to solve the problem?

Thanks a lot.

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1 REPLY 1
AsadM
Moderator
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Hi @ENS, let's try going through the steps on this page to determine if an inspection is required: https://www.samsung.com/uk/support/repair/ 

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