30-01-2023 01:03 PM in
Audio & VideoHello all,
Unfortunately I have some connection issues with my Soundbar HW-Q810B.
Is disconnecting after few seconds (4-5 sec) from any device (Bluetooth connection). I updated the firmware, also I made the hard reset to factory settings but no results.
You have any idea how to solve the problem?
Thanks a lot.
30-01-2023 02:35 PM in
Audio & VideoHi @ENS, let's try going through the steps on this page to determine if an inspection is required: https://www.samsung.com/uk/support/repair/