30-04-2017 10:02 AM
This is a great piece of kit, sound amazing with an Atmos 4k disc
However!! At least once a day the wireless surround speakers will not connect, sometimes switching it on and of about 10 times works. But more often you have to manually reconnect the system. This is frustrating, and for a product costing £1,200 I don't think this is acceptable
any help would be gratefully appreciated
david
13-08-2017 06:53 AM
I too am having an issue with the surround left speaker.
It lost connection a week ago and now is permananently flashing blue.
I went through the manual setup which didn't work and now I cannot get into the ID setup on the soundbar after holding the volume button down (nothing happens anymore).
I have tried placing the speaker next to the soundbar, unplugging everything but still nothing.
I have the latest firmware update.
Is there an option to do a full system reset?
03-03-2018 05:05 AM
I have the same issue. Wireless speakers worked with the soundbar for about year, stopped working at Christmas, never been able to set them up again. Blue lights flash continuously, can't stop that happening even turning all speakers off and on again, have left them unplugged, still no difference.
25-06-2018 10:11 PM