27-01-2021 09:27 PM
My Smart LED Wallet Phone Case for my Galaxy Note 20 Ultra isn't displaying nothing when closed. Its like its not getting power from phone or something. I've had this for less than 6 months so it may still have a manufactures warranty
27-01-2021 09:54 PM
28-01-2021 01:15 AM
hello
-check if LED cover is enabled
Settings → search above "LED Cover" → enable
-clear the data of the LED cover
Settings → apps → 3 dots → show system apps → LED cover → storage → clear data
-remove the LED cover and try again
-restart the phone
if persists, contact the retailer of cover to discuss replacement
thanks 😉
16-02-2022 09:08 PM
Since the latest update in Feb22 the case LED display has stopped.
It's not the case as I have another new case and that too doesn't work so it's the software update.
I've tried the special access, turn on notifications etc
Can anyone help??
24-03-2022 05:42 PM
No one can help, my friend. I'm in the same boat - got a LED Cover for my Note 10+, was super hyped, but it just doesn't work. Tried some difficult hacky tricks - Samsung just forbid to install different versions of LED related apps. The only way to update those LED apps is to make a system update. But at least you got some replies here, I got none.
29-03-2022 12:49 AM
The new samsung one ui 4.1 update has fixed the issues and my LED case is working as normal. After the installation the LED View Cover updated and hey presto all working now.
I hope not too many priole threw out their LED cases.
Poor communications by Samsung really.
05-04-2022 08:09 PM
That's great news. I just got OneUi 4.1 on my phone too, however the case is still not working and all associated apps were not updated and are still a few versions behind the latest release. It's probably because Note 10 was caught up in that "3 major updates" nonsense and Samsung didn't really bother addressing all the issues that were supposed to be forgotten once Note 10 stops getting updates. At times like that I wish I'd have some chinese crapphone so that I can root it, fix all the issues that are present and unroot so the banking apps are working again.
05-04-2022 08:34 PM
05-04-2022 08:37 PM
05-04-2022 08:39 PM
Contacted them in early March through Samsung Members, got the reply just a couple of days ago. Just some standard stuff like "Reboot you phone and your case would magically repair itself". I don't expect any help from Samsung anymore, since I didn't even get a basic reply from moderator on my thread. It was just forgotten.