20-01-2018 12:26 PM - last edited 17-05-2019 03:42 PM by AntS ) in
I have my Galaxy S8 connected to my work account (activeysnc) to sync calendar only. All other sync features are disabled. This does require a passcode on my phone, which I use anyway, so this is not an issue. Where the issue comes in is with the Gear S3. It has the Samsung email installed by default and it cannot be removed. In the Gear settings my emai account is turned off. I still get a message frequently telling me to set up a PIN on the watch because my work account requires it. I want to this to stop. How can I make it stop? I want this email app off my watch.
Solutions that are not viable for me:
Ideal solution:
Any ideas out there?
Solved! Go to Solution.
19-07-2019 01:06 AM
That won't be good solution if you want the email account active in the phone. Or as he described wanting the calendars... Those require same security protocols as an email. Nice try and thanks... Still no fix. I hate when Samsung forces certain apps down our throats... I just don't want the email app on galaxy watch.
19-07-2019 01:11 AM
21-08-2019 11:35 PM
I just turned off one of my email accounts and my watch stopped asking for a pin. The fix does work.
13-09-2019 09:47 AM
This topic is not solved.
All mentioned "solutions" are just workarounds.
@Samsung, please resolve this issue as it is still present.
11-11-2019 04:53 AM
Hi,
I have the same issue, tried different methods but none is working, can Samsung revert with the solution please.
27-11-2019 03:42 AM
Hunter, That may very well be how it worked for you. However, that's not how it works for everyone. I have not just turned off, but removed all email accounts from my phone. Rebooted the watch: both the "None" option under the Security settings and the "Payments only" option under Usage are both grayed out and will not allow me to choose them. I then completely deleted the email app from my watch. Rebooted again. No difference.
So, if you'd like to qualify your answer as "This worked for me", great. But trust me, it's not a universal solution.
10-12-2019 01:37 PM
I added my work email to my phone and when I saw how much power it had over my phone I deleted it.
But it had already installed security protocols and my watch started using my payment pin to lock the whole thing.
I went to the galaxy wearable app on the phone, and scrolled down to apps, and deleted the email app from the watch.
I rebooted the watch and when it came back on it required the pin. But finally I was able to into settings and change the lock to payments only .
24-12-2019 12:33 AM
Thank you so much! I have been searching for this answer for 2 years!
24-12-2019 12:35 AM
I followed these instructions and then just readded the emails to my phone. The watch reminds me to set a pin due to my email account but I ignore it.
30-12-2019 11:36 PM