only problem is, while in the netflix app, I can't change the sound format at all. geyed out and stuck to dolby digital +
Same here. I have a q90r and I think it is because the 1351 update.
I have been in contact with samsung 7 times but they cant help me.
Samen problem here. I use an Q85r and cannot change the sound in netflix from Dolby digital+ to Dolby digital because it is greyed out. The sound coming from my av receiver is a scrambled mess.
That would be bad, as I get the sound via HDMI ARC. No optical connection.
Until recently it worked. Well, had the problem once before, but was able to change from dolby digital+ to digital.. or don't know what I did exactly.
Same issue for me. The Digital Output Audio Format is greyed out for some reason and set to Dolby Digital+ when using Netflix app. (My Denon AV can only process Dolby Digital or PCM, but I can't change the format anymore). This must be related to some firmware upgrade since it worked perfectly fine until a few days ago. I connnected my Denon to my Q70 via HDMI ARC.
I am not getting any traction here with Samsung in Hong Kong, so perhaps someone in a different geography has more luck to get their customer service to acknoweldge the issue and work on a resolution.