@KasperIlse wrote:
Hey Everybody,
We just bought a brand new SAMSUNG UE43MU6100 smart-tv. We connected it to our Wi-fi and it worked perfectly fine.
It's a week old now and the internet just stopped connecting two days ago. It work on LAN-connection but no other Wi-Fi source.
When we reset the network and try again, it says it's 'connected but no internet'. We would like our tv to work on the Wi-Fi because of the cables. We tried to contact samsung via Facebook. They get you trough some steps. They all didn't work. (for example: putting the DNS to 8.8.8.8).
If we want to connect to some apps, we get: WAS0003 code.
Anybody else having this problem and knowing how to fix it? please HELP
Thank you!
First thing, report it as a fault to your retailer, as they are responsible under the consumer law, not Samsung and by the time you have messed about with them the magic 4 week period is over. If it worked and then stopped it sounds like a fault, and even if a reset fixes it, there is always it will fault again. You should not need to do factory resets on a new telly. I would get it exchanged.
Paul
