20-12-2018 03:44 PM
Hi, in my TV, games app is gone. What can I do? I'm trying to install Asphalt 8 but I cannot find it. Please help.
TV Model: UE40JU6070
Serial No: 0C2H3HIH100101A
24-12-2018 08:10 AM
Same problem. The Games App icon has just gone, and can't seem to find it anywhere.
25-12-2018 12:03 PM
Been trying to log in Just Dance Now and it's impossible. Now my Games on Smart Hub is gone too. I've contacted Customer Services and they said that Games is no longer supported. Sadly
29-01-2019 10:27 PM
Hi is this global or European wide.
I just bought an 8 series 2018 smart TV hoping I would have the game app in the hub.
I find this very misleading from Samsung if that's the case.
31-01-2019 08:52 AM
same problem with 40" Flat UHD TV KU6409 but until now no answer from support.
In my eyes it would be a skandal if samsung just has switched of such a important app!
10-11-2019 09:13 PM
Have you solved the problem? I have the exact same problem!